Michael
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Activity overview
Latest activity by Michael-
Michael created an article,
Applying a cover to the first picture of a vehicle
1 Navigate to the "Photos" tab of the selected vehicle. 2 Look for an op;on labeled "Covers" and click on it. This action will display a list of available covers. 3 Select a cover. 4 Click on the "...
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Michael created an article,
I would like to put a logo/frame on my photos
Fastback offers you three solutions. 1. Watermark Image that is placed on top of the vehicle photo, which is automatically applied to all photos. 2. Cover Image that is placed on top of ...
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Michael created an article,
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Michael created an article,
My order form is not generated or is generated incorrectly
If you are a BMW dealer and the BDC does not generate OR the data does not change, you have to check that the language is NL or FR, because the documents do not exist in DE. If this is the case, ch...
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Michael created an article,
What should you do as a dealer when selling a car to one of your employees?
In the VO stock, instead of making a B2C BDC, you go to the "B2B" tab of the vehicle file, and confirm it to the merchant (so your agent here) and so the vehicle will go into the merchant stock.
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Michael created an article,
How do I remove an optioned vehicle and put it into preparation?
1. I type the offer number in the "magnifying glass".2. I visualize the vehicle by clicking on the 3 lines "visualize". 3. In the action column, click on the star "remove option". The opt...
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Michael created an article,
How do I remove an optioned vehicle and put it in preparation?
I type the number of the offer in the "magnifying glass" I visualize the vehicle by clicking on the 3 lines "visualize" 3. I click in the action column on the star "remove option" The optio...
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Michael created an article,
How to perform a trade-in
1. You must go to the "offer" tab and submit a price and then send 2. go to the "trade-in info" tab at the bottom of the page to generate the trade-in agreement 3. fill in the different fi...
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Michael created an article,
How to use the transport module
Fastback is pleased to inform you that we have implemented a new module that will allow you to organize the transportation of your vehicles internally in a simple and efficient way. The module allo...
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Michael created an article,
How to delegate files from an old user to a new one?
Do you want a user to be able to access the files of another user who no longer has Fastback access in order to continue monitoring the files? Nothing could be easier! 1. You must go to the "us...